Troubleshooting and general information

To log in to our apps and the Proton VPN web portal, you’ll need to use your Proton Account username and password. If you manually configure your device to connect to Proton VPN using OpenVPN, you’ll need to sign in using your OpenVPN / IKEv2 username and password. In this […]

Proton VPN has a Secure Core feature that improves user privacy and data security by mitigating some of the risks from a compromised VPN server. A common method to expose VPN traffic is to compromise the server that handles your traffic. This risk is particularly acute for servers located in […]

Now that we have made more modern, powerful, and sleek VPN protocols, including WireGuard™ and our own Stealth, available on our apps, we’ve decided to remove the following protocols from the following platforms: Additionally, due to how these protocols are implemented on Apple devices, especially Apple’s native IKEv2 implementation, there […]